Get Virtual Assistance
Connect with real people through Zoom using the options below.
Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit for more information and help videos.
When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.
You can also connect with departments by calling into a Zoom lobby or by sending an email.
Quick Links
Calling In
To call into a department:
- Locate the Meeting ID of the department (listed below)
- Call one of the following:
- 253-215-8782
- 301-715-8592
- 646-876-9923
- Enter the Meeting ID when asked.
- Enter the passcode: 98092
色花堂 Welcome Desk
Zoom Meeting ID: 931 258 001 49
Password: 98092
For general questions, help with getting started, campus tours, or student recruitment and outreach.
Virtual Assistance Hours:
M-Th: 8am - 5pm
F: 9:30am - 4:30pm
- Phone: 253-333-6000
M-Th: 8am - 5pm - Email Us
- Welcome Desk Webpage
Student Technology Help Desk
Zoom Meeting ID: 938 4358 3105
Password: 98092
Summer Quarter Hours 2025 Beginning July 1st thru August 20th
Monday thru Thursday 8AM to 5PM
Please have a photo ID ready for any account look up or reset requests.
While most tech help is best done via ,
some information can be given over the phone: 253-931-6465
Phone and email reply hours are the same as the Zoom Lobby, with exceptions of Sundays from 2-6 PM voicemail and email are replied.
Please visit the Student Technology Support Desk Web Page For more Information
Career & Advising
Zoom Meeting ID: 948 403 075 59
Password: 98092
For assistance with student advising, academic planning, career, employment, and completion services.
Virtual Assistance Drop In Advising
Monday & Thursdays 11 - 1 p.m.
- Phone: 253-288-3482
M-Th: 8am-5pm
F: 9:30am-4:30pm - Email Us
- Who should I connect with?
- Career & Advising Center
Placement & Testing
Zoom Meeting ID: 932 685 569 90
Password: 98092
For assistance with course placement, assessments, and program entry testing.
Virtual Assistance Hours:
Monday 2pm-5pm
Wednesday 2pm-5pm
Friday 2pm-4:30pm
- Phone: 253-288-3449
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Placement & Testing Webpage
Financial Aid
- In-Person: SA 231
M-Th: 8am-5pm
F: 9:30-4:30pm - Phone: 253-288-3392
M-F: 10am-4pm - Email Us
- Help with completing FAFSA/WASFA applications
In-person and Zoom assistance available by only.
Pre-College & Basic Skills
For help with Adult Basic Education, English Language Learning, GED庐, High School Completion, and I-BEST.
- In-Person: SA-270
M-TH: 8am-5pm; F: 8am-5pm
- Phone: 253-351-6680
M-TH: 8am-5pm; F: 8am-5pm
Funding / Financial Services
Connect directly with funding and financial services by selecting from the list below. Need to make a payment? Make a Payment online.
Cashier's Office
For assistance with card payments or questions about your Student Account.
- Phone: 253-288-3399
M-Th: 8am - 5pm - Email Us
Financial Aid
- In-Person: SA 231
M-Th: 8am-5pm
F: 9:30-4:30pm - Phone: 253-288-3392
M-F: 10am-4pm - Email Us
- Help with completing FAFSA/WASFA applications
In-person and Zoom assistance available by only.
Veteran Services
For assistance with VA educational benefits including certification with 色花堂 School Certifying Officials, educational planning (for all military-connected students), transitional support from military service to college education, and more.
- Phone: 253-288-3452
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Veteran Services Webpage
Workforce Education
Zoom Meeting ID: 970 657 109 16
Password: 98092
For financial assistance with tuition, books,and required tools for grant eligible students pursuing Career and Technical Educational certificates and degrees.
Virtual Assistance Hours:
M-Th: 11am - 2pm
- Phone: 253-931-6550
M-Th: 8am - 5pm - Email Us
- Workforce Webpage
Other Services
Connect with a student support service in various areas by selecting from the list below.
Office of the Registrar
For assistance with general questions, admissions, and account information please visit the Welcome Desk Lobby above.
In-person assistance:
M-Th: 8am - 5pm
F: 9:30am-4:30pm
- Phone: 253-288-3383
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Office of the Registrar Webpage
Running Start
Zoom Meeting ID: 927 584 358 73
Password: 98092
For assistance with Running Start program admissions, advising, and registration.
Virtual Assistance Hours:
M-Th: 9am - 12pm and 2pm - 5pm
- Phone: 253-288-3380
M-Th: 8am - 12pm - Email Us
- Running Start Webpage
Master Achiever Center (MAC)
For assistance with advising and transitioning for TS, GED庐, High School 21+, and I-BEST Students
- In-Person: SA-270
M-Th: 8am - 5pm; F: 9am-4pm - Phone: 253-931-6515
- Email Us
- MAC Webpage
English Classes (ELL)
For assistance with English classes and English Language Learning.
- In-Person: SA-270
M-TH: 8am-5pm; F: 9am-4pm
- Phone: 253-351-6680
M-TH: 8am-5pm; F: 9am-4pm